Reboot a Cluster Member in WatchGuard Cloud

Applies To: Cloud-managed Fireboxes, Locally-managed Fireboxes

You can reboot cluster members that belong to a cloud-managed FireCluster or a locally-managed FireCluster from WatchGuard Cloud.

To reboot a locally-managed cluster member in WatchGuard Cloud, cluster members must run Fireware v12.7.1 or higher (or v12.5.8 or higher for T35 Fireboxes). To upgrade a locally-managed FireCluster from lower Fireware versions, you must use Policy Manager or Fireware Web UI. After the upgrade, you can reboot locally-managed cluster members in WatchGuard Cloud, and you can initiate cluster upgrades and failovers in WatchGuard Cloud. For information about local cluster upgrades, go to Upgrade Fireware OS for a FireCluster.

Member Information and Status

When you select the reboot option, you must also select which cluster member to reboot: Member1 or Member2. The member number indicates the order in which you added the Fireboxes to WatchGuard Cloud:

  • Member1 is the first Firebox that you added to WatchGuard Cloud.
  • Member2 is the second Firebox that you added to WatchGuard Cloud.

For an active/passive FireCluster, the cluster master status is Connected. The backup master status is Not Connected.

For an active/active locally-managed FireCluster, the status for both members is Connected. To determine which serial number corresponds to a member, connect to Fireware Web UI and select System Status > FireCluster. Or, in WatchGuard System Manager, connect to the cluster and expand the Cluster section.

If you reboot the cluster master, the backup master becomes the cluster master. If you reboot the backup master, it remains the backup master.

Reboot a Cluster Member

To reboot a cluster member in WatchGuard Cloud:

  1. Sign in to your WatchGuard Cloud Subscriber account.
    For Service Provider operators, from Account Manager, select My Account.
  2. Select Configure > Devices.
  3. Select the FireCluster.

Screen shot of the Device Information page for a cluster

  1. Click Reboot Device.
    The Reboot Device dialog box opens.

Screen shot of the Reboot Device dialog box

  1. Select Member1 or Member2.

Screen shot of the cluster member list in the Reboot Device dialog box

  1. Click Reboot.
    The message "The device will reboot shortly" appears briefly.

For information about log messages related to FireCluster reboots, see Manage FireCluster Logging in WatchGuard Cloud.

To view the live status of a FireCluster, and to see a list of historical FireCluster events, see Monitor FireClusters.

Related Topics

About FireCluster in WatchGuard Cloud