Upgrade a FireCluster in WatchGuard Cloud

Applies To: Cloud-managed Fireboxes, Locally-managed Fireboxes

You can upgrade the Fireware OS firmware for Firebox cluster members from WatchGuard Cloud. You can upgrade cluster members that belong to a cloud-managed FireCluster or a locally-managed FireCluster.

To upgrade a locally-managed cluster in WatchGuard Cloud, cluster members must run Fireware v12.7.1 or higher (or v12.5.8 or higher for T35). To upgrade a locally-managed cluster from lower Fireware versions, you must use Policy Manager or Fireware Web UI. After the upgrade, you can initiate cluster upgrades in WatchGuard Cloud, and you can reboot and fail over the cluster in WatchGuard Cloud. For information about local cluster upgrades, see Upgrade Fireware OS for a FireCluster.

Upgrade the Firmware

You can upgrade the firmware from the Firmware Upgrade Overview page or from the Device Settings page.

To upgrade the firmware from the Firmware Upgrade Overview page:

  1. Sign in to your WatchGuard Cloud Subscriber account.
    For Service Provider operators, from Account Manager, select My Account.
  2. Select Configure > Devices.
    The Configure Devices page and the Device Firmware tile appear.

Screen shot of the Device Firmware tile

  1. Select Firmware Upgrades.
    The Firmware Upgrade Overview appears.

Screen shot of the Firmware Upgrade Overview for a FireCluster

  1. Click next to the cluster that you want to upgrade.
  2. Select Upgrade Firmware.
  3. From the Firmware Version drop-down list, select the firmware version to upgrade to.
  4. Click Next.
    The Schedule Upgrade page opens.
  5. Select when to upgrade the firmware:
    • To upgrade selected devices now, select Upgrade now. This option is available only if all selected devices are connected to WatchGuard Cloud.
    • To schedule the upgrade for a later time, select Schedule upgrade. Specify the Start Date, Start Time, and Time Zone when the upgrade will occur.
    • Select the Adjust for daylight saving time check box to automatically adjust the time during daylight saving time.
      After you select when to upgrade, the wizard confirms that Member1 and Member2 will be upgraded.

Screen shot of the Firmware Upgrade confirmation dialog box

  1. Click Save.
    A upgrade progress bar appears on the Device Information and Firmware Upgrades pages.

Screen shot of the Device Information page with a firmware upgrade in progress

Firmware upgrade progress bar on the Device Information page


Screen shot of the Firmware Upgrade Overview page with an update in progress

Firmware upgrade progress bar on the Firmware Upgrades page

To upgrade the firmware from the Device Settings page:

  1. Log in to your WatchGuard Cloud Subscriber account.
    For Service Provider operators, from Account Manager, select My Account.
  2. Select Configure > Devices.
  3. Select the FireCluster.
    The Device Summary appears.

Screen shot of the Device Settings page

  1. Select Upgrade Firmware to.
    The Firmware Upgrade Overview appears.
  2. Click next to the cluster that you want to upgrade.
  3. Select Upgrade Firmware.
  4. From the Firmware Version drop-down list, select the firmware version to upgrade to. The three most recently released versions of firmware appear in the list.
  5. Click Next.
    The Schedule Upgrade page opens.
  6. Select when to upgrade the firmware:
    • To upgrade selected devices now, select Upgrade now. This option is available only if all selected devices are connected to WatchGuard Cloud.
    • To schedule the upgrade for a later time, select Schedule upgrade. Specify the Start Date, Start Time, and Time Zone when the upgrade will occur.
    • Select the Adjust for daylight saving time check box to automatically adjust the time during daylight saving time.
      After you select when to upgrade, the wizard confirms that Member1 and Member2 will be upgraded.
  7. Click Save.
    A upgrade progress bar appears on the Device Information and Firmware Upgrades pages.

Related Topics

About FireCluster in WatchGuard Cloud