For information for Subscriber operators, go to Extend a Trial.
Trial licenses are valid for 30 days, and you can extend them for another 30 days for a maximum of 60 days. You can extend a trial license for your account or a trial license for a managed account. If you extend the trial after the first 30-day trial expires, you must upgrade the trial to include any modules you want to evaluate.
As a tier-1 Service Provider, you can allocate inventory for delegated tier-1 Subscriber accounts. You can also manage trials for delegated tier-1 Subscriber accounts. For more information on delegated accounts, go to Inventory Management for Tier-1 Subscriber Delegated Accounts.
Your operator role determines what you can see and do in WatchGuard Cloud. Your role must have Service Provider Administration permissions to view or configure this feature. For more information, go to Manage WatchGuard Cloud Operators and Roles.
To extend the trial period of a product, from WatchGuard Cloud:
- From Account Manager, select Overview.
- Select Administration > Trials.
- Select the tab for your product.
- In the Account Name column, locate the account with the trial you want to extend.
- Click
and select Extend Trial.
The Extend Trial dialog box opens.
- Click Extend.
The trial license extends for 30 days, to a maximum of 60 days.
After you extend a trial license, you cannot extend it again. To continue service after the trial period ends, you must purchase and activate a term or subscription license.
When a trial expires and cannot be extended, all trials are unavailable for 90 days. WatchGuard Cloud saves the settings in the trial product and modules for 90 days after the trial expires. If you convert a trial license to a term license, all settings in the trial license transfer to the term license.
Convert a Trial to a Term or Subscription License - Service Providers