On the Administration > Trials page in WatchGuard Cloud, you can start free trials for:
- AuthPoint
- Compliance Reporting
- Endpoint Security products and modules
- FireCloud
- ThreatSync+ NDR
- ThreatSync+ SaaS
Service Providers can start trials for their account and accounts they manage. Tier-1 Subscriber operators with the Administrator or Analyst role can start a trial.
Only a tier-1 Service Provider account can allocate inventory for delegated tier-1 Subscriber accounts. They can also start a trial for a delegated tier-1 Subscriber account and allocate inventory from the trial product.
For information on trials you can start from WatchGuard.com, go to About Free Trials on the Product Details Page.
All trial licenses are valid for 30 days, and can be renewed for another 30 days to a maximum of 60 days. You can only extend the trial once within 60 days of the start date. When a trial expires, all product trials are unavailable for 90 days. Trial licenses include 250 users or endpoints.
For ThreatSync+ NDR trials, customers can have up to two unique networked devices (workstation, mobile, IP phone, server, camera, or other IOT device) per licensed user. ThreatSync+ NDR will monitor networked devices up to two times the number of users in the license. For example, if your trial license is for 250 users, ThreatSync+ NDR will only monitor network traffic for up to 500 unique devices.
For Endpoint Security trials:
- If the account has EDR Core (Total Security Suite) with fewer than 250 endpoints, then the trial includes a maximum of 250 endpoints.
- If the account has EDR Core (Total Security Suite) with more than 250 endpoints, then the trial includes a maximum number of endpoints that matches the Total Security Suite license.
- If the account has an existing Endpoint Security product such as WatchGuard EDR for fewer than 250 endpoints, then the trial includes a maximum of 250 endpoints.
- If the account has an existing Endpoint Security product such as WatchGuard EPDR for more than 250 endpoints, then the trial includes a maximum number of endpoints that matches the product license.
For example, if the existing license has 300 endpoints, then the trial license includes 300 endpoints. The trial does not add endpoints to the total number of endpoints in the product license. If the existing license is unlimited, then the trial license includes unlimited endpoints. A restart is required on the endpoints to update to the trial product.
When a trial expires and cannot be extended, all trials for that product are unavailable for 90 days. WatchGuard Cloud saves the settings in the trial product or module for 90 days after the trial expires. If you convert a trial license to a term license, all settings in the trial license transfer to the term license.
If an EDR Core license is activated during a trial of WatchGuard EPP, EDR, EPDR, or Advanced EPDR, the trial is not canceled.
Accounts with an existing term or subscription license can start these 30-day trials:
- If you have WatchGuard EPP, you can start a trial of WatchGuard EPDR.
- If you have WatchGuard EDR Core, you can start a trial of WatchGuard EPP, WatchGuard EDR, WatchGuard EPDR, or Advanced EPDR. The EDR Core license becomes inactive in WatchGuard Cloud.
- If you have WatchGuard EDR, you can start a trial of WatchGuard EPDR or Advanced EPDR.
- If you have WatchGuard EPDR, you cannot start a trial of Advanced EPDR.
- If you have Advanced EPDR, you cannot start a trial of another endpoint security product.
- If you have AuthPoint Multi-Factor Authentication, you can start a trial of AuthPoint Total Identity Security.
When an account with an existing AuthPoint Multi-Factor Authentication license trials Total Identity Security, the trial applies to all the account users.
No existing license or trial is required to start a trial of ThreatSync+ NDR, ThreatSync+ SaaS, or WatchGuard Compliance Reporting. We recommend that you enable ThreatSync before you start a trial of ThreatSync+ NDR. For more information, go to Quick Start — Set Up ThreatSync+ NDR and Quick Start — Set Up ThreatSync+ SaaS (Microsoft 365).
We recommend that you have a trial or license of ThreatSync+ NDR before you start a trial of WatchGuard Compliance Reporting.
When you have an endpoint security product license, you can also start a trial of these modules:
- Advanced Reporting Tool — Available with WatchGuard Advanced EPDR, EPDR, and EDR
- Full Encryption — Available with all endpoint security products
- Patch Management — Available with all endpoint security products
- Data Control — Available with WatchGuard Advanced EPDR, EPDR, and EDR, in certain countries only
WatchGuard EPP, EDR, EPDR, and Advanced EPDR trials activate the same number of endpoints for WatchGuard Endpoint Security modules.
Module trials are not available with WatchGuard EDR Core.
Start a Trial – Service Providers