About Subscription Licenses

When you purchase and activate a subscription license for one of these products or services, the license is automatically added to your WatchGuard Cloud account:

  • AuthPoint (including AuthPoint Multi-Factor Authentication and AuthPoint Total Identity Security)
  • WatchGuard Endpoint Security (including WatchGuard Advanced EPDR, EPDR, EDR, or EPP)
  • FireCloud
  • ThreatSync+ NDR
  • ThreatSync+ SaaS
  • Compliance Reporting

After you activate a subscription license, you can add any number of users or endpoints to your account and your managed accounts. Managed accounts can now add any number of users or endpoints to their account. You can limit the maximum number of users or endpoints for an account. For more information, go to the appropriate help topic:

Subscription Billing

With a subscription license, you receive an invoice monthly. On the first of each month, WatchGuard Cloud calculates the prorated subscription usage for each AuthPoint, FireCloud, ThreatSync+ NDR, ThreatSync+ SaaS, Compliance Reporting, or Endpoint Security product for the previous month from your account and your managed accounts. This is the number of subscription users or endpoints you are invoiced for.

Subscription and Termed Licenses

You can have both a termed license and a subscription license. Users or endpoints from termed licenses (including Passport) and MSSP licenses are always used first. Places that display the number of allocated users and endpoints are display a count of term users or endpoints and a count of subscription users or endpoints.

Subscription usage accounts for your activated term users or endpoints that have not expired. For example, if you have 100 users and a term license for 60 users, then you would receive an invoice for 40 subscription users (100 users – 60 term user licenses).

When you renew or upgrade a term license, your subscription usage is automatically updated so that only the users or endpoints in excess of your term users or endpoints are billed as subscription. For example, if you have 100 endpoints and you upgrade your existing term license from 60 endpoints to 80 endpoints, your subscription usage after you upgrade is 20 (100 endpoints – 80 term endpoints).

For accounts with an active subscription license, termed licenses that expire do not cause overallocation. When a termed license expires, users or endpoints in excess of your termed licenses are billed as subscription.

If you cancel a subscription, users or endpoints in excess of your termed license(s) become overallocated.

For more information on the impact of a canceled endpoint security license, go to About Endpoint Security Subscription Licenses.