Applies To: AuthPoint Multi-Factor Authentication, AuthPoint Total Identity Security
When you purchase and activate a subscription license, the license is automatically added to your WatchGuard Cloud account. You can add and manage users in WatchGuard Cloud as usual, with no allocation limits.
After you activate a subscription license:
- You can add any number of users to your account and your managed accounts.
- Managed accounts can now add any number of users to their account. You can limit the maximum number of users for an account. For more information, go to Limit the Number of AuthPoint Users for a Managed Account.
- Places that display the number of allocated AuthPoint users have been updated to display a count of term license users and a count of subscription users.
- You can go to the Manage Products page in WatchGuard Support Center to view the subscription details for products activated to your account.
Subscription and Termed Licenses
You can have both a termed license and a subscription license. Users from termed licenses (including MSSP licenses and Passport) are always used first because they are prepaid.
Subscription usage accounts for your activated term licenses that have not expired. So, if you have 100 AuthPoint users and a term license for 60 users, then you would receive an invoice for 40 subscription users (100 users – 60 term user licenses).
When you renew or upgrade a term license, your subscription user count is automatically updated so that only the users in excess of your termed licenses are billed as subscription users. For example, if you have 100 AuthPoint users and you upgrade your existing term license from 60 users to 80 users, your subscription user count after you upgrade is 20 (100 users – 80 term user licenses).
For accounts with an active subscription license, termed licenses that expire do not cause overallocation. When a termed license expires, users in excess of your termed licenses are billed as subscription users.
If you cancel a subscription, users in excess of your termed license(s) become overallocated.
Subscription Billing
On the first of each month, WatchGuard Cloud calculates the prorated number of subscription users for each AuthPoint product for the previous month from all accounts in your tenant (your account and your managed accounts). This is the number of subscription users you are invoiced for the following month.