Operating System Compatibility for ThreatSync+ NDR Components

Last revised: 14 November 2024

You must log in to WatchGuard Cloud to download these components. This software is not available from the WatchGuard Software Downloads page. For more information, go to Configure Collectors for ThreatSync+ NDR (Windows Computers) and Configure Collectors for ThreatSync+ NDR (Linux Computers).

ThreatSync+ NDR Collection Agent for Windows

This table shows supported operating systems and virtualization environments for the ThreatSync+ NDR Collection Agent for Windows.

ThreatSync+ NDR Collector Virtualization Environment Microsoft Windows
10
Microsoft Windows
11
Microsoft Windows Server
2022
Hyper-V  
VMware ESXi 6.7  
VMware ESXi 7.0.3 *
VMware ESXi 8.0
KVM Hypervisor QEMU 9.0.0  

* Windows Server 2022, build 20.348.2527

ThreatSync+ NDR Collection Agent for Linux

This table shows supported operating systems and virtualization environments for the ThreatSync+ NDR Collection Agent for Linux.

ThreatSync+ NDR Collector Virtualization Environment Ubuntu 22.04 Server LTS1 Ubuntu 24.04 Server LTS2
Hyper-V
VMware ESXi 7.0.3
VMware ESXi 8.0
KVM Hypervisor QEMU 9.0.0
Oracle Virtual Box 7.0

1We recommend Ubuntu 22.04 Server LTS.

2If you install Ubuntu 24.04 Server LTS on the same server as WatchGuard EPDR, make sure you upgrade your Linux protection to 3.05.00.0001 or higher.

Only the full Ubuntu server installation is supported. The default (previously called minimal) installation is not supported.

Windows Log Agent for Windows

This table shows supported operating systems and virtualization environments for the Windows Log Agent for Windows.

Windows Log Agent Virtualization Environment Microsoft Windows Server 2019 Microsoft Windows Server
2022
VMware ESXi 6.7
VMware ESXi 7.0.3  
VMware ESXi 8.0