Product and Support News

AuthPoint Agent for MacOS Monterey is released!

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We are happy to announce that a new version of the AuthPoint Agent for MacOS, supporting the new MacOS Monterey 12.0.1, is now available through WatchGuard Cloud. Version 1.11.0.92 of the agent can be downloaded through the "Downloads" section of AuthPoint management. Make sure to upgrade your agent...

Knowledge Base Digest - October 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in October: Articles Certificate warnings when you browse to websites that use Let's Encrypt certificates through HTTPS proxies with content inspection Firebox...

Wi-Fi joins WatchGuard Cloud with Wi-Fi 6 Access Points

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WatchGuard is excited to announce the release of Wi-Fi 6 access points and centralized management of Wi-Fi in WatchGuard Cloud. We have been busy building a new Wi-Fi management platform integrated directly into WatchGuard Cloud. With the introduction to the new simplified management platform, we...

WatchGuard Endpoint Security and Kaseya VSA Integration

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We are happy to announce that the WatchGuard Endpoint Security integration with Kaseya VSA is now available! Early this year, we released the WatchGuard Endpoint Security API. A few months later was the integration with ConnectWise Automate. And now, we are happy to share the WatchGuard Endpoint...

WatchGuard Endpoint Security Modules Beta

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A few months after integrating WatchGuard EPDR, WatchGuard EDR and WatchGuard EPP into WatchGuard Cloud, we are happy to announce that the integration of Endpoint Security modules in WatchGuard Cloud is now in beta! This milestone means WatchGuard partners selling the Endpoint Security portfolio...

Knowledge Base Digest - September 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles Access Portal RDP Connection Recommendations AT&T USB800 modem connects and disconnects from Firebox Known Issues Built-in mobile VPN client cannot...

Introducing Our New Status Page

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Today we’re pleased to announce the new WatchGuard Technologies status page . People across the globe trust WatchGuard’s products and services to keep their users, devices, and networks secure. We understand it can be frustrating when things aren’t working as expected and you don’t have any insights...

Upcoming WGID Maintenance

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WatchGuard is working on some important maintenance to our services. On 17 September 2021, starting at 11:30pm UTC WatchGuard will be performing maintenance that may cause service interruptions, as well as some small changes to the product. The duration of this maintenance is expected to last from...

Knowledge Base Digest - August 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles AuthPoint quarantines users synced from Active Directory when the name of their Active Directory group is changed Discover shows an incorrect...

AuthPoint Inherited Users

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As a Service Provider, you might manage dozens of customer accounts and need access to your customers' systems and environments, such as a VPN or a server. With the user inheritance feature, you can request that customer accounts inherit an AuthPoint user from your account. These inherited users can...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.


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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.


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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.