Product and Support News

Knowledge Base Digest - May 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May: Articles Apple iOS clients show security warning when they connect to WPA/WPA2 mixed encryption networks AuthPoint does not sync users from Active Directory Best...

New Fireware update releases

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Key points: WatchGuard has posted new maintenance updates for Fireware 12.7 and earlier branches, 12.5.7 and 12.1.3. The new releases address some issues that have been fixed since the original 12.7 release. See details in the Release Notes. WatchGuard is moving away from providing customer specific...

Knowledge Base Digest - April 2021

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April: Articles Report a Potential Security Issue Firebox Remote Management Best Practices T40 and T40-W models might have an internal LED light that is visible through...

Updates to WatchGuard Technical Support Case Processing

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WatchGuard’s Support and Service team is continually looking for ways to improve how we provide support to our customers. We are pleased to announce several enhancements to our support case experience, starting on 11 May. Panda corporate products cases now routed into WatchGuard systems As part of...

Fireware and Authpoint: The power couple.

Fireware 12.7 is now generally available, with a new simple integration between Authpoint and the Firebox. This new integration of two key products in the WatchGuard portfolio makes it easier to set up strong multi-factor authentication for VPNs through the Firebox. Security and convenience make...

New AuthPoint Time Schedule Policy Beta

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Earlier this year, we launched the AuthPoint Risk Framework, a powerful and flexible way to manage authentication policies. The latest AuthPoint beta focuses on time-based policy objects, which enable you to specify the dates and times when authentication policies apply to user authentications. You...

Released: New AuthPoint Self Service Portal Feature

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We are excited to announce that the Self-Service Portal feature is now available in AuthPoint! This feature gives the users autonomy to activate their own tokens, both mobile and hardware, by accessing their company’s IdP portal. Users that are enrolling for the first time and still do not have an...

Endpoint Security API and ConnectWise Automate Integration

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We are happy to announce that the WatchGuard Endpoint Security API and ConnectWise integration is now available! Early this year we released the WatchGuard Endpoint Security API, allowing our partners and customers to monitor and manage computers that run WatchGuard Endpoint Security software with...

New Fireware releases available

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WatchGuard has posted new maintenance releases in the Software Download Center. These updates introduce several key bug fixes, as well as ongoing improvements to support Firebox configuration from WatchGuard Cloud. Release Notes provide details of all the resolved issues (link in version name below)...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.


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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.


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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.