Activate a FireCloud License

Applies To: FireCloud Internet Access This topic applies to accounts with a FireCloud Internet Access license.

FireCloud is a beta product that is only available to participants in the WatchGuard FireCloud Beta program. To try FireCloud Internet Access, join the WatchGuard Beta test community.

FireCloud term licenses are activated and managed in the WatchGuard Support Center. You can activate a license key on the Activate Products page, and on the FireCloud licenses page, you can see the current FireCloud licenses associated with your account.

When you activate an FireCloud license key, you have several options for how to use your license. In the activation process, you can:

• Add users to a license
• Extend a license
• Add a new license (Service Providers only)

After you activate your license key, the users on that license are added to your account. If you have a Service Provider If you manage customer accounts, your WatchGuard Cloud account is a Service Provider account. As a Service Provider, WatchGuard Cloud is where you create and manage customer accounts and allocate users. account, the users are added to your inventory in WatchGuard Cloud. From your inventory, you can allocate users to managed accounts or to your own account. For more information, go to WatchGuard Cloud for Service Providers.

Initial License Activation

The license activation process is different the first time you activate a license. Follow the steps in this section to activate a license key for the first time.

If you have an active FireCloud license, or if you are a Service Provider with an active FireCloud trial, follow the steps in the next section.

If you are a Subscriber with an active endpoint security trial, when you activate your first license, it replaces your trial license. The trial ends and your new license becomes active after approximately two minutes. When the new license becomes available, you lose any activity that you complete on the trial (for example, add, extend, or upgrade the trial) during the two minutes .

To activate a FireCloud license:

1. Go to https://www.watchguard.com/ and log in to your WatchGuard account with your WatchGuard account user name and password..
2. On the Support Center Home page, select My WatchGuard > Activate Products.
   The Activate Products page opens.
3. Type or paste your license key.
4. Click Next.
   The Activate a Product wizard begins.
5. If this is the first license you have activated, you are prompted to name your license. Type a name to help you identify your license on the WatchGuard.com website and in WatchGuard Cloud.
6. Click Activate.
   The Activation is Complete page opens.

Your license is now active and the users on this license are automatically allocated to your account. If you are a Service Provider, the users are added to your inventory.

Log in to your WatchGuard Cloud account to manage FireCloud.

If you are a Subscriber with an active trial, when you activate your first license it replaces your trial license. The trial ends and your new license becomes active effective immediately. Your new license inherits the name of your trial license. The remainder of your trial is not added to the expiration date of your new license.

Activate Additional Licenses

If you already have an active license, when you activate new license keys in Support Center, they immediately modify the current active license (for example, add or remove users from an existing license or extend the license renewal date).

If you are a Service Provider, you can choose to modify an active license or add a new, separate license.

If you have an active license, or if you are a Service Provider with an active trial, follow these steps:

1. Go to https://www.watchguard.com/ and log in to the WatchGuard Support Center with your WatchGuard account user name and password.
2. On the Support Center Home page, select My WatchGuard > Activate Products.
   The Activate Products page opens.
3. Type or paste your license key.
4. Click Next.
   The Activate a Product wizard opens.
5. (Service Providers only) On the Add Product Details page of the activation wizard, from the Update a License or Add a New License drop-down list:
• To extend or add users to an existing license, select the name of the license.
  
• To add a new license, enter a new friendly name for the license.
  

Only Service Providers can have multiple active licenses. Subscribers do not see this page in the Activate a Product wizard.

6. In the Add Users or Extend Your License section:
• Select Add Users to add users to your license. The Change Summary shows the new count updated to match the number of users on the license you purchased.
• Select Extend License to extend the renewal date for your license. The Change Summary shows the new count and expiration date.
7. Click Activate.
   The Activation is in Progress page opens.

Your license is now active and the users are automatically allocated to your account. If you are a Service Provider, the users appear in your inventory.

Log in to your WatchGuard Cloud account as an operator Users who can log in to WatchGuard Cloud to view and manage account information and configure services are called operators. Your operator role determines what information you can see and what actions you can take within your own account or managed accounts. to manage and configure FireCloud.

Related Topics

About FireCloud Licenses

About FireCloud