Account information for a managed account, such as the account name and contact, is managed by parent accounts. Service Providers can edit the details for a managed customer account on the My Account page for that account.
Your operator role determines what you can see and do in WatchGuard Cloud. Your role must have the Manage Tenants or Manage Accounts permission to view or configure this feature. For more information, go to Manage WatchGuard Cloud Operators and Roles.
To edit the details for a managed account:
- From Account Manager, select the managed account you want to edit.
- Select Administration > My Account.
The My Account page opens for the account.
- To edit the account name, in the Details section, click Edit Account.
- To make changes to the contact information for the account, in the Contact section, click Edit Contact.