About AuthPoint Licenses

Applies To: AuthPoint Multi-Factor Authentication, AuthPoint Total Identity Security This topic applies to accounts with an AuthPoint Multi-Factor Authentication license or AuthPoint Total Identity Security license.

AuthPoint is a multi-factor authentication service that includes these products:

AuthPoint Multi-Factor Authentication

AuthPoint Multi-Factor Authentication provides the security you need to protect identities, assets, accounts, and information from unauthorized access. With AuthPoint, users must authenticate when they log in to a protected resource.

AuthPoint Total Identity Security

AuthPoint Total Identity Security provides the security you need to protect identities, assets, accounts, and information from unauthorized access. It includes all the features of AuthPoint Multi-Factor Authentication as well as Dark Web Monitoring and password management for end-users.

Service Providers can activate both AuthPoint Multi-Factor Authentication and AuthPoint Total Identity Security licenses to add users to their inventory. Subscriber accounts can only have one AuthPoint product (Multi-Factor Authentication or Total Identity Security).

License Types

AuthPoint is a security service that is licensed for each user.

There are four types of licenses:

Term Licenses

A term license has a set number of users and a set duration, or term. For example, you might purchase a license for 100 users that expires after three years. The license expires the day after the expiration date at 00 UTC.

Subscription Licenses

A subscription license enables you and your managed accounts to add users with no allocation limits. You can set a limit on the accounts you manage. With a subscription license, WatchGuard bills you monthly based on the number of users you have allocated. For more information, go to About Subscription Licenses.

Trial Licenses

Trial licenses of AuthPoint Multi-Factor Authentication and AuthPoint Total Identity Security are available to Service Provider and Subscriber accounts in WatchGuard Cloud. Trial licenses expire after 30 days but you can renew them one time for another 30 days. For information, go to Extend a Trial – Service Providers.

NFR Licenses (Service Providers only)

A Not for Resale license includes a set number of users and typically has a three-year term. NFR licenses are available to Service Providers only.

You can activate and manage AuthPoint term licenses on the WatchGuard website in the Support Center. From Support Center, on the AuthPoint Licenses page, you can review the activated AuthPoint licenses for your account. If you click on the name of a license, you can review the details and history of that license.

WatchGuard Cloud Subscriber accounts can only have one AuthPoint license. When a Subscriber account activates a new license key in the Support Center, it is used to modify the current active AuthPoint license. You can use a new license to add users or extend the license expiration.

WatchGuard Cloud Service Providers can have any number of licenses. When a Service Provider activates a new license key, they can use it to modify an active license or add a new, separate license. The users on the license are added to the Service Provider's inventory in WatchGuard Cloud, but the expiration date of the license is tracked separately.

Term License Activation

When you purchase AuthPoint users, you are given a license key to activate on the WatchGuard website.

When you activate your AuthPoint license key, the users for that license are added to your AuthPoint account. If you have a Service Provider If you manage customer accounts, your WatchGuard Cloud account is a Service Provider account. As a Service Provider, WatchGuard Cloud is where you create and manage customer accounts and allocate users. account, then the users are instead added to your inventory in WatchGuard Cloud. From your inventory, you can allocate users to managed accounts or to your own account. For more information, go to WatchGuard Cloud for Service Providers.

If you are a Subscriber with an active AuthPoint trial, when you activate your first license it replaces your trial license. The trial ends and your new license becomes active immediately. Your new license inherits the name of your trial license.

Once you have an active AuthPoint license, you have several options when you activate additional AuthPoint license keys. Within the activation process, you can:

• Add users to a license
• Extend a license
• Add a new license (Service Providers only)

When you add users or extend a license, the new license is merged with your active AuthPoint license and the two licenses are co-termed Co-terming is when you consolidate or merge your licenses to synchronize renewal dates.. When licenses are co-termed, a new expiration date is calculated based on your updated user count and the term length of the license you activated.

To learn how to activate an AuthPoint license, go to Activate an AuthPoint License.

License Renewals and Upgrades

To renew a license or modify an existing license, you purchase a new license and activate it. When you activate the new license, you select whether to add users or extend your current license. When you add users to your active license or extend it, the new license merges with your active license and the two licenses are co-termed.

Co-terming consolidates or merges your term licenses to synchronize renewal dates. When you co-term licenses, a new expiration date is calculated based on the updated users count and the term length of the license you activated. If you add users, the number of users you purchased is added to your current inventory. For example, if you have 50 users and purchase a term license for 100 users, your final count after you activate your new license is 150 users.

If you have an active subscription license, when you renew a term license, your subscription usage count reduces automatically so that only the users in excess of your termed license are billed as subscription users.

When you extend your license, if you purchased the same number of users that you currently have, your license is extended for another period (one or three years). If you purchased more users than are in your current inventory, your inventory immediately updates to match the number of users you purchased the license for.

To renew with fewer users, purchase a license for the desired number of users and choose Extend License when you activate your license key.

To upgrade from AuthPoint Multi-Factor Authentication to AuthPoint Total Identity Security, you purchase a Total Identity Security license to replace your Multi-Factor Authentication license. The activation process remains the same.

When you renew the license for fewer users, we recommend that you do so close to your expiration date. If you activate the license key before your expiration date, your license count reduces immediately. This could limit the number of users available for your managed accounts and your account could become overallocated.

If you have an active subscription license, when you renew or upgrade a term license your subscription usage is automatically updated so that only the users in excess of your termed licenses are billed as subscription users.

Related Topics

Activate an AuthPoint License

About AuthPoint Subscription Licenses

AuthPoint License Expiration

Manage Trials – Service Providers

Extend a Trial – Service Providers

Co-Term AuthPoint Licenses