Applies To: AuthPoint Total Identity Security
The AuthPoint password manager is a legacy feature that is only available to accounts that purchased Total Identity Security before 1 October 2024. Accounts that purchased AuthPoint Total Identity Security after that date do not include the password manager. For more information, go to End of Availability for the AuthPoint Password Manager.
To save time, you can import saved credentials from third-party password managers, such as Google Chrome, into your AuthPoint password vault.
You can also export the passwords from your Private AuthPoint password vault to a .CSV file. You might do this if you leave your company and want to save your personal passwords.
Caution: If your AuthPoint user account is blocked or deleted, you cannot access your password vault or export your passwords. If your AuthPoint user account is deleted, your password vault is also deleted.
You can only import and export passwords with the AuthPoint browser extension. The option to import and export passwords is not available in the AuthPoint mobile app.
Import Existing Passwords to Your Vault
To import credentials from a third-party password manager into your AuthPoint password vault:
- Open the AuthPoint browser extension and log in to your password vault.
- Click
and select Settings. - Click Import Data.
The Import page opens in a new tab. - From the Choose File drop-down list, select your password manager.
- In the Vault Password text box, enter your vault password.
- From the Vault drop-down list, select whether you want to add the imported credentials to appear in the Corporate list or the Private list in your password vault. This helps you organize your passwords.
- Click Choose File and select the file to upload.
- Click Continue.
The Import Status page opens.
From the Import Status page, you can see the details for the import. The Import Log shows you how many passwords were successfully imported, and how many passwords were not imported. For passwords that were not imported, you can see any relevant error messages.
Export Passwords from Your Private Vault
To export the credentials from the private list in your AuthPoint password vault:
- Open the AuthPoint browser extension and log in to your password vault.
- Click and select Settings.
- Click Export Data.
The Export Data page opens in a new tab. - For Export format, select whether you want to export your passwords to a .CSV file or a password protected .JSON file.
- If you choose to download a password-protected file, in the File protection password text box, enter a password to protect the file.
- In the Vault Password text box, enter your vault password.
- Click Export Data.