PSInfo Additional Support Tools

Applies To: WatchGuard Advanced EPDR, WatchGuard EPDR, WatchGuard EDR, WatchGuard EPP

From PSInfo, you can use the Additional Support Tools option to find information about additional tools that you can use to troubleshoot your endpoint security product.

For information about additional support tools:

  1. Run PSInfo.exe.
    The PSInfo dialog box opens.
  2. Select the Tools tab.

Screenshot of the PSInfo Tools UI

  1. Double-click Additional Support Tools.
    The Additional Tools Included in Support Information page opens.

Screenshot of the Additional Tools Included in Support Information page

The Additional Tools Included in Panda Support Information page describes:

PSErrorTrace

Gathers information to help diagnose issues related to the installation, scan, or compatibility of third-party software.

NNSDiag

Gathers information about third-party software issues, or gathers information when the firewall blocks an Internet connection.

Windbg

Gathers information to determine why a process crashes. Gathers information by use of a postmortem dump.

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