In WatchGuard Cloud, you can configure notification rules to generate alerts and send email notifications for events in your WatchGuard Cloud account, such as updates to operator accounts and inventory allocation.
On the Rules page, you can see all rules created for your account. By default, several predefined rules exist. You can edit the default rules to change the name, description, and delivery method. If you select Email for the delivery method, you can also change the frequency of the alerts. There are some default system rules you cannot delete.
WatchGuard Cloud Platform Notification Types
Each
Default System Notification Rules
WatchGuard Cloud includes default system notification rules for these notification types:
Account Delegation Completed
Generates an alert when an account is successfully delegated.
Account Delegation Revoked
Generates an alert when account delegation is revoked.
Inventory Expired
Generates an alert when inventory expires.
Inventory Expiration Warning
Generates an alert 45, 30, 15, and 7 days prior to inventory expiration.
Inventory Warning
Generates an alert when inventory status is unexpectedly changed.
Support Access Enabled
Generates an alert when support access is enabled for your account.
Support Access Revoked
Generates and alert when support access is revoked for your account.
User and Group Import Failed
Generates an alert when the import of users and groups to Directories and Domain Services fails in your WatchGuard Cloud account.
User and Group Import Succeeded
Generates an alert when the import of users and groups to Directories and Domain Services is successful in your WatchGuard Cloud account.
Optional Notification Rules
You can also create rules with these optional notification types:
Add Operator
Generates an alert when a new operator is added to your account.
Edit Operator
Generates an alert when an operator is edited in your account.
Delete Account
Generates an alert when a managed account is removed from your account.
Allocation
Generates an alert when a device, user, or endpoint is allocated to your account.
Inventory Added
Generates an alert when a license is activated and added to your account.
Inventory Removed
Generates an alert when a license is removed from your account.
Add a Notification Rule for Platform Events
Your operator role determines what you can see and do in WatchGuard Cloud. Your role must have the Configure Notification Rules permission to view or configure this feature. For more information, go to Manage WatchGuard Cloud Operators and Roles.
To add a new notification rule for
- Select Administration > Notifications.
- Select the Rules tab.
- Click Add Rule.
- On the Add Rule page, in the Name text box, type a name for your rule to help you identify it.
- From the Notification Source drop-down list, select
- From the Notification Type drop-down list, select the action or event that causes this rule to generate an alert.
- (Optional) Type a description for your rule.
- From the Delivery Method drop-down list, select one of these options:
- None — The rule generates an alert that appears on the Alerts page in WatchGuard Cloud.
- Email — The rule generates an alert that appears on the Alerts page in WatchGuard Cloud and sends a notification email to the specified recipients.
- If you select Email for the delivery method:
- From the Frequency drop-down list, configure how many email messages the rule can send per day:
- To send an email message for each alert the rule generates, select Send All Alerts.
- To restrict how many email messages the rule sends each day, select Send At Most. In the Alerts Per Day text box, type the maximum number of email messages this rule can send each day. You can specify a value up to 20,000 alerts per day.
- In the Subject text box, type the subject line for the email message this rule sends when it generates an alert. You can type a maximum of 78 characters.
- In the Recipients text box, type the email address for each person you want to receive an email message when this rule generates an alert. You can type multiple email addresses. Press Enter after each email address or separate the email addresses with a space, comma, or semicolon.
- From the Frequency drop-down list, configure how many email messages the rule can send per day:
- Click Add Rule.
To delete a notification rule, click
in the row for the rule you want to delete.
For more information on how to manage alerts, go to Manage WatchGuard Cloud Alerts.