Operators of a Service Provider account can view managed Subscriber and Service Provider accounts. This enables Service Providers to configure services for their managed accounts.
Your operator role determines what you can see and do in WatchGuard Cloud. Your role must have the Manage Tenants permission to view or configure this feature. For more information, go to Manage WatchGuard Cloud Operators and Roles.
To view a managed Subscriber account:
- From Account Manager, select the Subscriber account you want to view.
You can now view and edit the account services if your operator permissions allow.
You can not see or edit accounts managed by a tenant Service Provider account.
If you click 
to open the My Account drop-down with the Subscriber account selected in Account Manager, your User Name shows but the Account Name reflects the account you are in.
If you click My Account, the Administration > My Account page opens for the account you are in, not your own account.
WatchGuard Cloud for Service Providers