To manage products and services in your WatchGuard Cloud account, you must first activate a licensed product or service at www.watchguard.com in the Support Center. After you activate a WatchGuard Cloud product or service, you can manage the licensed product or service from your WatchGuard Cloud account.
Access Points
These licenses are available to manage access points in WatchGuard Cloud:
- WatchGuard Standard Wi-Fi Management
- WatchGuard USP (Unified Security Platform) Wi-Fi Management
For more information, go to About Wi-Fi in WatchGuard Cloud Access Point Licenses.
AuthPoint
AuthPoint is a subscription service that enables multi-factor user authentication. You activate user licenses and then manage the service from your WatchGuard Cloud account. For more information about AuthPoint licenses, go to About AuthPoint Licenses.
Compliance Reporting
WatchGuard Compliance Reporting provides additional reports in WatchGuard Cloud. After you purchase and activate a Compliance Reporting license, you allocate users to include data from their devices in the reports you generate. For more information about Compliance Reporting licenses, go to About WatchGuard Compliance Reporting Licenses.
Endpoint Security
WatchGuard Endpoint Security includes WatchGuard Endpoint Protection Platform (EPP), WatchGuard Endpoint Detection & Response (EDR), WatchGuard Endpoint Prevention, Detection & Response (EPDR), and Advanced EPDR products, as well as the endpoint security modules. You activate endpoint licenses for these products and then manage the licenses from your WatchGuard Cloud account. For more information about endpoint licenses, go to About Endpoint Security Licenses.
Firebox Visibility in WatchGuard Cloud
Most devices with a Standard Support license (Fireware v12.9 or higher) can be added to WatchGuard Cloud for centralized management. They do not send log messages to WatchGuard Cloud and there is no reporting or data retention. These Fireboxes with Standard Support cannot connect to WatchGuard Cloud:
- T15
- T35
- T55
- T70
Devices with a Total Security Suite or Basic Security Suite license send log messages to WatchGuard Cloud. The license includes a default retention period for Firebox data in WatchGuard Cloud:
- For a Firebox with the Total Security Suite:
- Reports — The data retention period for reports is 30 days plus the number of days associated with the Data Retention license assigned to the Firebox if a Data Retention license is purchased.
- Log Manager and Log Search — The data retention period for log data for Log Manager and Log Search is 365 days. 10 days of log data (plus the number of days associated with the Data Retention license assigned to the Firebox) is available for fast searches.
- For a Firebox with the Basic Security Suite:
- Reports — The data retention period for reports is 1 day plus the number of days associated with the Data Retention license assigned to the Firebox if a Data Retention license is purchased.
- Log Manager and Log Search — The data retention period for Log Manager and Log Search is 90 days. Fast search is not available with Basic Security Suite unless you purchase a Data Retention License.
To extend the data retention period for Firebox log messages and reports, you can activate a Data Retention license. For more information, go to:
If you are a WatchGuard Partner, activated products and services appear in the Inventory of your WatchGuard Cloud Service Provider account. For more information, go to Manage Inventory.
FireCloud
FireCloud is WatchGuard's fully-managed, cloud-based firewall-as a-service. FireCloud is a security service that is licensed for each user. For more information, go to About FireCloud Licenses.
ThreatSync+ NDR
ThreatSync+ NDR (Network Detection and Response) is a cloud and network-centric threat detection and response solution that helps organizations identify, detect, and respond to network-based cyberattacks through an advanced, layered approach. ThreatSync+ NDR uses advanced artificial intelligence (AI) and machine learning (ML) capabilities to deliver enterprise-level cyber defense across hybrid networks. For information about ThreatSync+ NDR licenses, go to About ThreatSync+ NDR Licenses.
ThreatSync+ SaaS
ThreatSync+ SaaS (Software as a service) monitors activity from SaaS and cloud environments, detects threats, and helps customers respond to and remediate those threats. It provides protection for a range of common cloud and SaaS services. For information about ThreatSync+ SaaS licenses, go to About ThreatSync+ SaaS Licenses.