Knowledge Base Digest - February 2025

Known Issues

• Adding duplicate DHCP reservations in Web UI causes a loss of DHCP settings
• Endpoint Security error status 0xc0000428 on Windows 11 endpoints with Microsoft KB5052093 when they run dism.exe or sfc.exe
• WatchGuard Cloud managed access points detected as an Evil Twin false positive
• Cannot install FireCloud Connection Manager on same computer as Cytomic or Panda agent
• "There are no WatchGuard Agent licenses available" error after WatchGuard Agent and FireCloud Connection Manager installation
• RADIUS authentication might fail with Fireware v12.11.1 when the Firebox is in FIPS mode
• Undeployed changes notification always shows in templates with a Dimension server
• Add Device Wizard configuration for multiple replacement (RMA) access points is not applied
• Endpoint Security issues with temporary files created when users work simultaneously with Office applications
• Endpoint Security Web Access Control fails to block sites
• Access Portal RDP session disconnects after approximately one minute
• When you try to authenticate to Microsoft Outlook 2016 with AuthPoint, you see a blank page
• Geolocation no longer classifies IPv4 addresses after upgrade to Fireware v12.11
• Geolocation no longer classifies IPv4 addresses higher than 200.0.0.0
• Mobile VPN with SSL client does not remember SAML authentication user names
• Upgrade to Endpoint Security protection v8.00.24.0001 causes slow network performance
• CSR generation timeout with FSM on Firebox T-series models

WatchGuard Technologies is announcing the end-of-sale (EOS) date for the Firebox T45 model. The T45 model will be replaced by the T45-PoE, which offers identical performance and functionality but also includes one PoE port.

Effective April 1, 2025, the T45 will no longer be available for purchase and will be removed from our price list.

EOS and EOL Milestones for T45

Migration Options
Customers looking for a Firebox model with equivalent performance and functionality to the T45 should consider the T45-PoE model. Please note that the T45-PoE has separate SKUs based on the required AC power cord.

Affected Products
This announcement applies to T45 hardware and service licenses. However, renewals will still be available for previously purchased hardware.

Contact Us
WatchGuard is dedicated to providing industry-leading solutions that keep our customers secure. If you have any questions regarding this announcement, please contact your WatchGuard account manager.

For details on WatchGuard’s Global End-of-Life Policy, visit:
WatchGuard Global EOL Policy

For more information on our standard End-of-Life policy, visit:
WatchGuard Standard EOL Policy

Articles

• Cannot connect to APs after Firebox upgrade to Fireware v12.11
• Language support for ThreatSync+ NDR Linux collector installation

Known Issues

• WatchGuard Endpoint Security shows Trojan/RansomDecoy.A detections as 'Ignored' in the Threats Detected by the Antivirus tile
• WatchGuard Endpoint Security performance issues and computers erroneously identified as "Unmanaged" with Endpoint Access Enforcement
• Active Directory authentication fails with message "search binding error, check your searching username or password"
• Unnumbered PPPoE connection unable to obtain IP address from ISP
• When you enable TCP MTU Probing, WatchGuard Cloud shows error "{'type': 'ipv4_host', 'value': ''} is not valid under any of the given schemas."
• Changes to Access Portal applications not applied after upgrade to Fireware 12.11
• Access Portal logins fail in 12.11 with "403 Forbidden Invalid Session" error
• WebBlocker deny page not shown when cloud-managed Firebox blocks request for web content
• Error message and unable to save BOVPN between two cloud-managed Fireboxes: 'Configured network does not belong to XXXXXXX'
• Close policy type actions missing from ThreatSync automation policies