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Restore a Firebox Backup Image
You can use Policy Manager or Fireware Web UI to restore a previously created backup image to your Firebox. You can only restore a backup image that came from the same device.
If your Firebox is under Centralized Management in Fully Managed mode, you must open Policy Manager for your device from your Management Server to restore a backup image to your device. For more information about how to update the configuration of a Fully Managed device, see Update the Configuration For a Fully Managed Device.
Do not try to restore a backup image created from a different Firebox. Each backup image is unique to a single device; it includes the serial number, certificates, and private keys for that device.
To restore a backup image for a FireCluster we recommend that you use Policy Manager. For more information, see Restore a FireCluster Backup Image.
To use the Web UI to restore the backup image to a FireCluster, you must have a unique backup image for each device, and you must restore the backup master first. For more information, see Use the Web UI with a FireCluster.
After the backup image is successfully restored, the device must reboot.
- Select System > Restore Image.
- Click Browse.
- Select the location and file name of the saved backup image file created for this device. Click Open.
- Click Restore.
- Type the encryption key you used when you created the backup image.
The device restores the backup image. It restarts and uses the backup image.
Wait for two minutes before you connect to the Firebox again.
- Select File > Restore.
The Restore dialog box appears. - In the Administrator User Name and Administrator Passphrase text boxes, type the credentials for a Device Administrator (read-write) user account..
- From the Authentication Server drop-down list, select the correct authentication server for the user account you specified.
- If you use an Active Directory server for authentication, in the Domain text box, type the domain name of your Active Directory server.
- Click OK.
- Type the encryption key you used when you created the backup image.
The device restores the backup image. It restarts and uses the backup image. - Select the location and file name of the saved backup image file created for this device.
- Click OK.
Make sure you wait two minutes before you connect to the Firebox again.
The default location for a backup file with an .fxi extension on Windows 7 and 8 is
C:\Users\Public\Shared WatchGuard\backups\<Firebox IP address>-<date>.<wsm_version>.fxi
If you cannot successfully restore your Firebox backup image, you can reset the device.
For more information, see Reset a Firebox.