Upgrade Trial Licenses – Service Providers
For information for Subscriber operators, go to Upgrade a Trial.
You can upgrade a trial during the trial period. When you upgrade a trial, the time remaining and all settings transfer to the upgraded trial. For information on trial parameters, go to About Trials in WatchGuard Cloud.
These upgrade paths are available:
- If you have a trial of WatchGuard EPP, you can upgrade to a trial of WatchGuard EPDR or WatchGuard Advanced EPDR.
- If you have a trial of WatchGuard EDR, you can upgrade to a trial of WatchGuard EPDR or WatchGuard Advanced EPDR.
- If you have a trial of WatchGuard EPDR, you can upgrade to a trial of WatchGuard Advanced EPDR.
- If you have a trial of WatchGuard Advanced EPDR, you cannot upgrade the trial.
- If you have a trial of AuthPoint Multi-Factor Authentication, you can upgrade to a trial of AuthPoint Total Identity Security.
When you upgrade a trial, the trial of the new product can take up to two minutes to become available. When you upgrade a trial for endpoint security, you can add modules to the trial, if available. You can add additional modules to an in-progress trial.
You can convert a trial license to a term license. For more information, go to Convert a Trial to a Term or Subscription License - Service Providers.
If you start a trial of WatchGuard EPP and upgrade the trial to WatchGuard EPDR or Advanced EPDR, but then decide to buy a term license of WatchGuard EPP, the Subscriber account will be provisioned correctly at activation for the termed license.
Caution: If you have a Total Security Suite license with EDR Core and then start a trial of an Endpoint Security product such as WatchGuard EPDR, the EDR Core license becomes inactive in WatchGuard Cloud.
To upgrade a trial, from WatchGuard Cloud:
- From Account Manager, select Overview.
- Select Administration > Trials.
- Select the tab for your product.
- In the Account Name column, next to the account you want to upgrade the trial for, click
and select Upgrade Trial.
The Upgrade Trial dialog box opens.
- From the Product list, select the product you want to upgrade to.
- If this is an endpoint security trial, from the list of modules, select the check box for each endpoint security module you want to evaluate.
- Click Upgrade.
The Product Type column updates to show the new product for the remainder of the trial period.
About Endpoint Security Licenses
About ThreatSync+ NDR Licenses
About WatchGuard Compliance Reporting Licenses
Convert a Trial to a Term or Subscription License - Service Providers