Wi-Fi Cloud Analyze and Engage Update

WatchGuard Access Point firmware 2.5 delivers critical security updates and exciting new features. This update improves network troubleshooting with packet capture support and includes various bug fixes. Keeping your firmware up-to-date ensures optimal access point performance and benefits from the latest features to address evolving network needs. 

View the WatchGuard Cloud release notes for detailed information on the new features, enhancements, and resolved issues in firmware version 2.5.

Key New Features

• Packet Capture
  Access point packet capture allows you to intercept and analyze network traffic between your access points and wireless clients or between access points and the wired LAN. This feature helps troubleshoot wireless network issues like dropped connections, latency, or packet loss. You can capture packets and view them live or download them for analysis using third-party tools. This valuable diagnostic tool provides insights into network behavior and aids in identifying problem areas. For more information on packet capture, see Access Point Diagnostic Tools. 
   
• Third-Party Captive Portal Integration with Mambo Wi-Fi
  Our access points support integration with third-party captive portal providers, offering greater flexibility and customization for guest Wi-Fi experiences. By partnering with platforms like Mambo Wi-Fi, WatchGuard enables businesses to leverage advanced features like social media logins and detailed guest analytics. This integration allows for more engaging and informative captive portals while maintaining the security and reliability of WatchGuard's wireless network solutions. See how to configure a captive portal here. 
   

Supported Devices

Wi-Fi 6 models: AP130, AP230W, AP330, AP332CR, AP430CR, and AP432.

How to Upgrade

Firmware upgrades are included with active WatchGuard support subscriptions. The most straightforward approach is to use WatchGuard Cloud to schedule upgrades for one or many access points. In addition, you can download the applicable package from the WatchGuard Software Download Center.

More Information

For questions, please reach out to your local WatchGuard representative. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.

AP Firmware v2.4 Introduces Third-Party Captive Portal Integration

WatchGuard Access Point firmware version 2.4 delivers a boost to your network! This update brings new features, improvements, and important bug fixes to enhance stability and security.

• Unlock new features and security enhancements: Firmware 2.4 expands the capabilities of your access points.
• Stay safe with bug fixes: This update resolves known issues to keep your network running smoothly and securely.

View the WatchGuard Cloud release notes for detailed information on the new features, enhancements, and resolved issues in firmware version 2.4.

Key New Feature

Want more control over how guests access your Wi-Fi? WatchGuard now allows you to integrate with third-party captive portal services. This means you can create a more customized and engaging guest Wi-Fi experience.

Here's how it benefits you:

• Third-party captive portals can collect richer guest data, including social media login information, for more in-depth analytics.
• Choose from a wider selection of features offered by different third-party services. This lets you tailor the guest experience to your specific needs.
• With WatchGuard Cloud, you can set up multiple guest networks (SSIDs) within an access point. Each network can have a unique splash page designed by a third-party service you choose, like Purple Wi-Fi, Eleven Wireless, or GuestAir.

In short, you have more control and flexibility to create the perfect guest Wi-Fi experience for your business. See how to configure a captive portal here. 

Supported Devices

Wi-Fi 6 models: AP130, AP330, AP332CR, AP430CR, and AP432.

How to Upgrade

Firmware upgrades are included with active WatchGuard support subscriptions. The most straightforward approach is to use WatchGuard Cloud to schedule upgrades for one or many access points. In addition, you can download the applicable package from the WatchGuard Software Download Center.

More Information

For questions, please reach out to your local WatchGuard representative. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.

This update supports the Dynamic VLANs, Captive Portal Web Form, Guest Analytics report, Network Access Enforcement landing page, and Access Point Sites radio settings features.

Access Point Dynamic VLANs

Need more control over who accesses what on your Wi-Fi? The new v2.2 firmware for WatchGuard access points makes it easy. Use WPA2/WPA3 Enterprise authentication to identify users and automatically assign them to different VLANs based on their access level. It's a smarter, simpler way to secure your network. For more information, go to Configure Access Point Dynamic VLANs in Help Center.

Access Point Captive Portal Enhancements

• Empower Guest Wi-Fi Access: With our captive portal, create up to three custom fields (like name, email, or date) for guests to fill out before using your Wi-Fi. This helps you gather information and manage access easily. For more information, go to Configure a Captive Portal in Help Center.
• Are you curious about the guests on your Wi-Fi network? The new Guest Analytics report provides valuable insights, from usernames and connected devices to data they submitted through your captive portal web forms. This powerful tool requires a USP Wi-Fi Management license for access.. For more information, go to Access Point Guest Analytics Report in Help Center.
• Network Access Enforcement lets you define a specific landing page that greets Wi-Fi clients once they've met your security requirements. Customize this page with your chosen URL to welcome users, provide important information, or promote special offers. For more information, go to Access Point Network Access Enforcement in Help Center.

Radio Settings in Access Point Sites

Streamline your Wi-Fi management with Access Point Sites. Quickly adjust radio settings for multiple access points simultaneously, saving you time and effort. For more information, go to Configure Access Point Radio Settings in Help Center.

In addition to these new features, this firmware release also resolves several issues. For the release notes and descriptions of the resolved issues, go to the Access Point Firmware Releases in Help Center.