Product and Support News

Starting this week, we are excited to offer our partners and customers AuthPoint as a monthly subscription in the WatchGuard FlexPay program.

We are happy to announce the release of a new version of the AuthPoint Agent for Windows. This version improves the treatment of the MFA, specially for RDP connection scenarios, and enhances the user experience by allowing to automatically send a push notification to users during the login process...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles AP327X antenna installation Cannot upgrade an AP to 8.3.0-657 or higher with the Gateway Wireless Controller Configure and Use L2TP on Windows 7...

WatchGuard adds the Client Groups feature and the updated Content Filtering Policy Management page

Summary WatchGuard Wi-Fi Cloud authentication services will be temporarily unavailable during hardware maintenance and upgrades on Friday, August 14, 2020. When All regions: Friday, August 14, 2020 (12:00AM – 12:30AM PDT) Maintenance Window 30 minutes Duration 15 minutes User Impact Wi-Fi Cloud...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in July: Articles How can I create and deploy custom IKEv2 and L2TP VPN profiles for Windows computers? Troubleshoot Issues with VoIP and Video Conferencing Quality...

We are excited to share the news that our MFA solution portfolio continues to expand and now partners can offer AuthPoint Hardware Tokens to interested customers! Hardware tokens can be used by businesses as an alternative to the mobile token to authenticate into protected resources.

Summary WatchGuard Wi-Fi Cloud will be upgraded to v8.9 starting on Friday, August 7, 2020. When EMEA region: Friday, August 7, 2020 (12:00AM – 6:00AM GMT) AMER region: Friday, August 7, 2020 (12:00AM – 6:00AM PDT) APAC region: Saturday, August 8, 2020 (12:00AM – 6:00AM HKT) Discover All regions...

As part of an effort to continuously improve the security of our services, we are making upgrades to the RD Web service. If you use AuthPoint agent for RD Web v1.1.0.58 or lower, you must upgrade the RD Web agent to v1.1.1.79 or higher by 26 September 2020. If you already use v1.1.1.79 or higher of...

As part of our commitment to provide the best security to you, a new Botnet Block list is being deployed globally on July 13th.