Product and Support News

New version of the Agent for Windows is available!

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We are happy to announce the release of a new version of the AuthPoint Agent for Windows. This version improves the treatment of the MFA, specially for RDP connection scenarios, and enhances the user experience by allowing to automatically send a push notification to users during the login process...

Knowledge Base Digest - August 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles AP327X antenna installation Cannot upgrade an AP to 8.3.0-657 or higher with the Gateway Wireless Controller Configure and Use L2TP on Windows 7...

Wi-Fi Cloud Hardware Maintenance

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Summary WatchGuard Wi-Fi Cloud authentication services will be temporarily unavailable during hardware maintenance and upgrades on Friday, August 14, 2020. When All regions: Friday, August 14, 2020 (12:00AM – 12:30AM PDT) Maintenance Window 30 minutes Duration 15 minutes User Impact Wi-Fi Cloud...

Knowledge Base Digest - July 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in July: Articles How can I create and deploy custom IKEv2 and L2TP VPN profiles for Windows computers? Troubleshoot Issues with VoIP and Video Conferencing Quality...

You asked for them: AuthPoint Hardware Tokens

We are excited to share the news that our MFA solution portfolio continues to expand and now partners can offer AuthPoint Hardware Tokens to interested customers! Hardware tokens can be used by businesses as an alternative to the mobile token to authenticate into protected resources.

Wi-Fi Cloud 8.9 Production Release

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Summary WatchGuard Wi-Fi Cloud will be upgraded to v8.9 starting on Friday, August 7, 2020. When EMEA region: Friday, August 7, 2020 (12:00AM – 6:00AM GMT) AMER region: Friday, August 7, 2020 (12:00AM – 6:00AM PDT) APAC region: Saturday, August 8, 2020 (12:00AM – 6:00AM HKT) Discover All regions...

Knowledge Base Digest - June 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in June: Articles What public domains does Dark Web Scan not scan? Regional SKUs for Firebox T40, T80 Out of Shared Memory Error with Dimension Reports How do I get help...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.


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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.


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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.