Product and Support News

Knowledge Base Digest - May 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May: Articles WatchGuard Customer Support FAQs URLs used by Panda services How do I give feedback on WatchGuard Customer Support? APs with expired Wi-Fi Cloud Trial...

Wi-Fi Cloud 8.8.3 Production Release

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Summary: WatchGuard Wi-Fi Cloud will be upgraded to version 8.8.3 starting on Friday, June 5, 2020. When: AMER region: Friday, June 5, 2020 (12:00AM – 6:00AM PDT) EMEA region: Friday, June 5, 2020 (12:00AM – 6:00AM GMT) APAC region: Saturday, June 6, 2020 (12:00AM – 6:00AM HKT) Discover All regions...

New with AuthPoint: Beta version of the Agent for macOS

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We are excited to announce that an updated version of the AuthPoint agent for macOS is now available to beta test! We’ve redesigned the new agent for macOS to provide more features and make the authentication process easier. This version has two main new features: Automatic Push Notifications...

Knowledge Base Digest - April 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April: Articles TDR Account Migration to the APAC Cloud Region How to configure your Firebox with DNSWatch for Friendly WiFi Mobile VPN with SSL user does not get IP...

Wi-Fi Cloud Analyze, Engage, and CPP Update

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Summary: WatchGuard Wi-Fi Cloud Analyze, Engage, and the Customer Provisioning Portal (CPP) will be updated starting on Friday, April 24, 2020. When: Analyze EMEA region: Friday, April 24, 2020 (12:00AM – 6:00AM GMT) AMER region: Friday, April 24, 2020 (12:00AM – 6:00AM PDT) APAC region: Saturday...

Important Changes to DNSWatch and DNSWatchGO

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Hello everyone! This is going to be a short entry, but we wanted to make everyone that is using DNSWatch alerts to create tickets in their own PSA, RMM, or other ticketing systems aware of an upcoming change. Currently, communication for alerts and other account related communication comes from the...

Now available: Fireware 12.5.3

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WatchGuard has posted Fireware 12.5.3 and WSM 12.5.3 in the Software Download Center. These new releases introduce several key bug fixes and some new enhancements. Full details are provided in the Release Notes and the What’s New presentation. We’ve seen a huge increase in the number of people using...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.

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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.

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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.

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