Product and Support News

TDR AD Helper Urgent Security Improvement

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Good morning TDR Users, WatchGuard has released an AD Helper update, to be deployed immediately. This update resolves an issue found by RedTeam Pentesting GmbH and improves the security of the AD Helper. WatchGuard thanks RedTeam Pentesting GmbH for reporting this issue so that we could resolve it...

Knowledge Base Digest - February 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in February: Articles Outlook continually prompts for password How to ensure faster case resolution Contact WatchGuard Customer Support AuthPoint activation emails...

TDR Machine Learning Enhanced Host Ransomware Prevention Beta

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We are excited to announce that Threat Detection and Response has a new feature to Beta test! Ransomware authors are getting smarter and bolder. Every day they find new ways to avoid detection and steal data. TDR already protects your endpoints from devastating ransomware attacks. As ransomware...

Knowledge Base Digest - January 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in January: Articles macOS High Sierra requires kernel extension for Mobile VPN with IPSec client Troubleshoot Signature Delivery Known Issues Mobile VPN with SSL on macOS...

Wi-Fi Cloud Analyze and Engage Update

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Hello WatchGuard Wi-Fi Cloud Users, WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Monday, February 3, 2020 for required maintenance. When: Analyze EMEA region: Monday, February 3, 2020 (12:00AM – 6:00AM GMT) AMER region: Monday, February 3, 2020 (12:00AM – 6:00AM PST) APAC...

AuthPoint Beta program is more active than ever!

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New features and functionalities are being revealed with our AuthPoint Beta Program. Check out some of those: AuthPoint Authentication APIs Beta ended and is now publicly available, and for no additional cost in your AuthPoint license! See how easy it is to integrate AuthPoint’s MFA technology with...

Dimension 2.1.2 Update 3 now available

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We are pleased to announce the availability of WatchGuard Dimension 2.1.2 Update 3. This maintenance release is now available from the Software Download Center, together with release notes and update instructions. WatchGuard Dimension 2.1.2 Update 3 provides the following fixes: General Dimension...

Wi-Fi Cloud Launchpad Maintenance

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Hello WatchGuard Wi-Fi Cloud Users, WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Friday, January 10, 2020 for required maintenance. When: All regions: Friday, January 10, 2020 (12:00AM – 04:00AM PST) Maintenance Window: 4 Hours Duration: 2 Hours User Impact: Wi-Fi Cloud...

Knowledge Base Digest - December 2019

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in December: Articles Firebox diagnostic log messages not visible in WatchGuard Cloud WatchGuard support must confirm that callers are authorized before providing support...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.


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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.


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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.