Product and Support News

We have declared Juneteenth – Friday, June 19, 2020 – as a day of reflection and learning. We are treating this day as a bank holiday; no meetings, no work. For those of you contacting our Sales and Support teams, a small group of employees have volunteered to be present, but please understand if...

Firebox Management API aimed at configuring Global Exceptions released

WatchGuard is excited to announce the release of three new Firebox T Series UTM appliances: Firebox T20, T40, and T80. These latest Firebox models provide an upgrade path for our existing Firebox T Series customers and offer faster processors and more memory. Delivering big security in a small...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May: Articles WatchGuard Customer Support FAQs URLs used by Panda services How do I give feedback on WatchGuard Customer Support? APs with expired Wi-Fi Cloud Trial...

Summary: WatchGuard Wi-Fi Cloud will be upgraded to version 8.8.3 starting on Friday, June 5, 2020. When: AMER region: Friday, June 5, 2020 (12:00AM – 6:00AM PDT) EMEA region: Friday, June 5, 2020 (12:00AM – 6:00AM GMT) APAC region: Saturday, June 6, 2020 (12:00AM – 6:00AM HKT) Discover All regions...

We are excited to announce that an updated version of the AuthPoint agent for macOS is now available to beta test! We’ve redesigned the new agent for macOS to provide more features and make the authentication process easier. This version has two main new features: Automatic Push Notifications...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April: Articles TDR Account Migration to the APAC Cloud Region How to configure your Firebox with DNSWatch for Friendly WiFi Mobile VPN with SSL user does not get IP...

Your push message didn’t arrive? Don’t worry, a new version of the AuthPoint App for Android and iOS is now available for download with the new “Pull Authentication” feature. AuthPoint’s Push authentication is what makes our solution one of the most secure and user-friendly MFA options in the market...

High VPN Authentication Performance The new AuthPoint Gateway now has a redesigned RADIUS component to support instances when a higher number of employees are using multi-factor authentication at the same time. As businesses shifted to a remote environment, the volume of VPN connections increased...

Summary: WatchGuard Wi-Fi Cloud Analyze, Engage, and the Customer Provisioning Portal (CPP) will be updated starting on Friday, April 24, 2020. When: Analyze EMEA region: Friday, April 24, 2020 (12:00AM – 6:00AM GMT) AMER region: Friday, April 24, 2020 (12:00AM – 6:00AM PDT) APAC region: Saturday...