Product and Support News

As the world confronts the COVID-19 pandemic, we want to extend our heartfelt wishes that all remain in health and safety during this difficult time.

We are happy to announce that AuthPoint Gateway v5.3.1 was just launched, adding support for RADIUS MSCHAPv2 authentications to Active Directory. This means that you can now create IKEv2 VPNs, authenticating users to Active Directory, using AuthPoint as your MFA solution. Why IKEv2? IKEv2 is the...

Good morning TDR Users, On 11 March 2020, a pen testing company, RedTeam PenTesting GMBH, disclosed a credential disclosure vulnerability in the AD Helper to exploit-db.com (link below). The disclosure states that by accessing the AD Helper web interface, a call to an API endpoint is made which...

Good morning TDR Users, WatchGuard has released an AD Helper update, to be deployed immediately. This update resolves an issue found by RedTeam Pentesting GmbH and improves the security of the AD Helper. WatchGuard thanks RedTeam Pentesting GmbH for reporting this issue so that we could resolve it...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in February: Articles Outlook continually prompts for password How to ensure faster case resolution Contact WatchGuard Customer Support AuthPoint activation emails...

Today’s users demand fast and secure Wi-Fi connectivity no matter where they are. When you have a building full of demanding Wi-Fi users, you need a simple way to manage, monitor, and troubleshoot issues whenever they arise. When you manage the AP225W wall plate access point in the Wi-Fi Cloud, you...

We are excited to announce that Threat Detection and Response has a new feature to Beta test! Ransomware authors are getting smarter and bolder. Every day they find new ways to avoid detection and steal data. TDR already protects your endpoints from devastating ransomware attacks. As ransomware...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in January: Articles macOS High Sierra requires kernel extension for Mobile VPN with IPSec client Troubleshoot Signature Delivery Known Issues Mobile VPN with SSL on macOS...

Hello WatchGuard Wi-Fi Cloud Users, WatchGuard Wi-Fi Cloud Launchpad services will be updated starting on Monday, February 3, 2020 for required maintenance. When: Analyze EMEA region: Monday, February 3, 2020 (12:00AM – 6:00AM GMT) AMER region: Monday, February 3, 2020 (12:00AM – 6:00AM PST) APAC...

New features and functionalities are being revealed with our AuthPoint Beta Program. Check out some of those: AuthPoint Authentication APIs Beta ended and is now publicly available, and for no additional cost in your AuthPoint license! See how easy it is to integrate AuthPoint’s MFA technology with...