Product and Support News

Dimension 2.1.2 Update 4 now available

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We are pleased to announce the availability of WatchGuard Dimension 2.1.2 Update 4. This maintenance release is now available from the Software Download Center, together with Release Notes and update instructions. WatchGuard Dimension 2.1.2 Update 4 provides the following fixes: General A warning is...

Wi-Fi Cloud Analyze and Engage Update

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Summary WatchGuard Wi-Fi Cloud Analyze and Engage will be updated starting on Friday, June 26, 2020. When Analyze EMEA region: Friday, June 26, 2020 (12:00AM – 6:00AM GMT) AMER region: Friday, June 26, 2020 (12:00AM – 6:00AM PDT) APAC region: Saturday, June 27, 2020 (12:00AM – 6:00AM HKT) Engage All...

Juneteenth, WatchGuard Closes for a Day of Reflection and Learning

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We have declared Juneteenth – Friday, June 19, 2020 – as a day of reflection and learning. We are treating this day as a bank holiday; no meetings, no work. For those of you contacting our Sales and Support teams, a small group of employees have volunteered to be present, but please understand if...

Now Available: Firebox T20, T40 & T80

WatchGuard is excited to announce the release of three new Firebox T Series UTM appliances: Firebox T20, T40, and T80. These latest Firebox models provide an upgrade path for our existing Firebox T Series customers and offer faster processors and more memory. Delivering big security in a small...

Knowledge Base Digest - May 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May: Articles WatchGuard Customer Support FAQs URLs used by Panda services How do I give feedback on WatchGuard Customer Support? APs with expired Wi-Fi Cloud Trial...

Wi-Fi Cloud 8.8.3 Production Release

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Summary: WatchGuard Wi-Fi Cloud will be upgraded to version 8.8.3 starting on Friday, June 5, 2020. When: AMER region: Friday, June 5, 2020 (12:00AM – 6:00AM PDT) EMEA region: Friday, June 5, 2020 (12:00AM – 6:00AM GMT) APAC region: Saturday, June 6, 2020 (12:00AM – 6:00AM HKT) Discover All regions...

New with AuthPoint: Beta version of the Agent for macOS

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We are excited to announce that an updated version of the AuthPoint agent for macOS is now available to beta test! We’ve redesigned the new agent for macOS to provide more features and make the authentication process easier. This version has two main new features: Automatic Push Notifications...

Knowledge Base Digest - April 2020

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Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April: Articles TDR Account Migration to the APAC Cloud Region How to configure your Firebox with DNSWatch for Friendly WiFi Mobile VPN with SSL user does not get IP...

New Pull Authentication Feature: Push Notifications Will Never Be Late Again

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Your push message didn’t arrive? Don’t worry, a new version of the AuthPoint App for Android and iOS is now available for download with the new “Pull Authentication” feature. AuthPoint’s Push authentication is what makes our solution one of the most secure and user-friendly MFA options in the market...

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WatchGuard Beta Program

As a WatchGuard partner or customer with an active account, you can join our software beta program to experience our products in the early stages, and give your feedback to influence the course of development.


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End of Life Policy

WatchGuard will periodically announce End-of-Sale and End-of-Life life cycle milestone information along with migration recommendations for our valued customers.


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Product Certifications

WatchGuard security solutions are well-designed, easily deployed, and rigorously tested. We regularly submit our products for third-party evaluation to ensure we meet all industry standards.