WatchGuard has a two-tier distribution system. This means that WatchGuard, as the vendor, sells its products in to distributors, who then sell the products through partners or resellers to customers.
You can purchase WatchGuard devices and services through a term or a subscription license. After you purchase a device or service, you must activate the license at WatchGuard.com. For more information, go to Activate a Device or Service at WatchGuard.com.
After you activate the license, you can then manage the license in the WatchGuard website or WatchGuard Cloud.
You can manage licenses for these devices and services in the WatchGuard website:
- Fireboxes
- Access Points
- WatchGuard System Manager Software
- WatchGuard AuthPoint
- WatchGuard DNSWatchGO
- WatchGuard Endpoint Security products
- Panda products and services
For more information, go to Manage Devices and Licenses at WatchGuard.com. From the WatchGuard website, you can activate free 30-day trials for some products and services. When you activate a WatchGuard Firebox or Access Point, the device is eligible for free 30-day trials of security services. For more information on available trials, go to About Free Trials on the Product Details Page.
You can manage licenses for these devices and services in WatchGuard Cloud:
- Fireboxes
- Access Points
- Data Retention
- WatchGuard AuthPoint
- WatchGuard Endpoint Security products
- ThreatSync+ NDR
- WatchGuard Compliance Reporting
For more information, go to Manage Licenses in WatchGuard Cloud. In WatchGuard Cloud, you can manage term, subscription, trial, and NFR licenses. For information on licenses, go to:
- About Firebox WatchGuard Cloud Licenses
- About Wi-Fi in WatchGuard Cloud Access Point Licenses
- About Data Retention Licenses
- About AuthPoint Licenses
- About Endpoint Security Licenses
- About ThreatSync+ NDR Licenses
- About WatchGuard Compliance Reporting Licenses
In WatchGuard Cloud, trial licenses for these products and modules are available on the Administration > Trials page:
- AuthPoint Multi-Factor Authentication
- AuthPoint Total Identity Security
- WatchGuard Advanced EPDR
- WatchGuard EPDR
- WatchGuard EDR
- WatchGuard EPP
- WatchGuard Endpoint Security modules (Patch Management, Full Encryption, Data Control, and Advanced Reporting Tool)
- ThreatSync+ NDR
- WatchGuard Compliance Reporting
Service Providers can start trials for their account and accounts they manage. All trial licenses are valid for 30 days, and you can renew them for another 30 days to a maximum of 60 days. You can only extend the trial once within 60 days of the start date. For more information, go to Start a Trial – Service Providers.
Allocation Types
In WatchGuard Cloud, Service Providers and partners can allocate users or endpoints as a term or subscription allocation. For information on allocation, go to:
- Allocate Data Retention Licenses
- Allocate AuthPoint Users
- Allocate Endpoints
- Allocate WatchGuard Compliance Reporting Users
- Allocate ThreatSync+ NDR Users
For information on device allocation, go to Allocate Fireboxes or Access Point Allocation.
Co-termination
Co-termination is when term licenses are merged to synchronize renewal dates. This makes it easier to manage and renew your licenses. Each time you activate a license key and choose to add users or endpoints, or extend a license, your new license is merged with the selected license and the two licenses are co-termed. A new expiration date is calculated based on your updated user or endpoint count and the term length of the license you activated.
Service Providers
When Service Providers activate a license, they have the option to co-term the new license with another active license for the same product or to activate it as a separate license. This allows Service Providers to keep their customer's licenses separate. We recommend that Service Providers co-term their licenses to make renewals easier and to get a better price for each user or endpoint at renewal.
Subscribers
Because Subscriber accounts can only have one license, when a Subscriber activates a new license key it is automatically co-termed with the current active license and either extends the expiration date or increases the user or endpoint count based on the option chosen when the license is activated.
For more information, go to:
- Co-Term AuthPoint Licenses
- Co-Term Endpoint Security Licenses
- Co-Term DNSWatchGO Licenses
- Co-Term ThreatSync+ NDR Licenses
- Co-Term WatchGuard Compliance Reporting Licenses