Support Alerts

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in October: Articles Certificate warnings when you browse to websites that use Let's Encrypt certificates through HTTPS proxies with content inspection Firebox...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles Access Portal RDP Connection Recommendations AT&T USB800 modem connects and disconnects from Firebox Known Issues Built-in mobile VPN client cannot...

Today we’re pleased to announce the new WatchGuard Technologies status page . People across the globe trust WatchGuard’s products and services to keep their users, devices, and networks secure. We understand it can be frustrating when things aren’t working as expected and you don’t have any insights...

WatchGuard is working on some important maintenance to our services. On 17 September 2021, starting at 11:30pm UTC WatchGuard will be performing maintenance that may cause service interruptions, as well as some small changes to the product. The duration of this maintenance is expected to last from...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles AuthPoint quarantines users synced from Active Directory when the name of their Active Directory group is changed Discover shows an incorrect...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in July: Articles Users cannot log in to Outlook with AuthPoint MFA Configure HTTPS Content Inspection for Exchange Server with Outlook Web Access AuthPoint does not sync...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in June: Articles False positive security scans for jQuery vulnerabilities in Dimension 2.2 Find Dimension Operating System version How to manually reset TDR Host Sensor...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May: Articles Apple iOS clients show security warning when they connect to WPA/WPA2 mixed encryption networks AuthPoint does not sync users from Active Directory Best...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April: Articles Report a Potential Security Issue Firebox Remote Management Best Practices T40 and T40-W models might have an internal LED light that is visible through...

WatchGuard’s Support and Service team is continually looking for ways to improve how we provide support to our customers. We are pleased to announce several enhancements to our support case experience, starting on 11 May. Panda corporate products cases now routed into WatchGuard systems As part of...