Support Alerts

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in December: Articles Reserved Firebox-DB authentication server user names macOS Big Sur 11.x software compatibility Fireware v12.5.7 and v12.6.4 beta releases in...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in November: Articles Firebox Cloud supports accelerated networking in Azure Known Issues IKEv2 profile import fails on macOS Big Sur 11.0.1 DHCPv6 server restarts...

On 1 December 2020, the TDR EU AWS environment suffered from an intermittent outage which resulted in some Host Sensors being unable to contact ThreatSync. This seems to be linked to the deployment of new TDR infrastructure on the night of 30 November 2020. Despite Engineering's extensive efforts...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in October: Articles Where can I download Visio icons of WatchGuard devices? WatchGuard Cloud Service Cookie Notice Are WatchGuard products compliant with NDAA Section 889...

WatchGuard will deploy a TDR UI integrated into WatchGuard Cloud

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles Active Directory users who authenticate to a WatchGuard VPN with Firebox-DB credentials cannot access local network resources AD Helper unable to...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in August: Articles AP327X antenna installation Cannot upgrade an AP to 8.3.0-657 or higher with the Gateway Wireless Controller Configure and Use L2TP on Windows 7...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in July: Articles How can I create and deploy custom IKEv2 and L2TP VPN profiles for Windows computers? Troubleshoot Issues with VoIP and Video Conferencing Quality...

As part of an effort to continuously improve the security of our services, we are making upgrades to the RD Web service. If you use AuthPoint agent for RD Web v1.1.0.58 or lower, you must upgrade the RD Web agent to v1.1.1.79 or higher by 26 September 2020. If you already use v1.1.1.79 or higher of...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in June: Articles What public domains does Dark Web Scan not scan? Regional SKUs for Firebox T40, T80 Out of Shared Memory Error with Dimension Reports How do I get help...