Support Alerts

We have declared Juneteenth – Friday, June 19, 2020 – as a day of reflection and learning. We are treating this day as a bank holiday; no meetings, no work. For those of you contacting our Sales and Support teams, a small group of employees have volunteered to be present, but please understand if...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May: Articles WatchGuard Customer Support FAQs URLs used by Panda services How do I give feedback on WatchGuard Customer Support? APs with expired Wi-Fi Cloud Trial...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April: Articles TDR Account Migration to the APAC Cloud Region How to configure your Firebox with DNSWatch for Friendly WiFi Mobile VPN with SSL user does not get IP...

Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in March

Hello everyone! This is going to be a short entry, but we wanted to make everyone that is using DNSWatch alerts to create tickets in their own PSA, RMM, or other ticketing systems aware of an upcoming change. Currently, communication for alerts and other account related communication comes from the...